Refund policy
RETURN & REFUND POLICY
Last updated: April 2026
At Liftiva™, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns You have 30 days from the date of delivery to request a return. To be eligible, items must be unused, unwashed, and in their original packaging with all tags attached.
How to Request a Return Contact our customer support team through our website's contact form. Our team will guide you through the return process within 48 hours.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Non-Returnable Items
- Items that have been worn, washed, or damaged
- Items returned after the 30-day window
- Final sale items
Exchanges We offer free exchanges for size or color issues. Contact us and we'll arrange a replacement.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.